Frequently Asked Questions
Everything you need to know about our premium home collection.
What materials are used in Beyondrugs products?
We source high-quality materials ranging from sustainable organic cotton and jute to premium heat-set polypropylene, ensuring durability and comfort for every room.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
How do I clean and maintain my new rug?
We recommend regular vacuuming without a beater bar and immediate spot cleaning for spills. For deep cleaning, professional rug cleaning services are advised once every 12-18 months.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to include international destinations in the near future.
Are the colors on the website accurate?
We strive to display our products as accurately as possible. However, due to differences in monitor settings and lighting conditions, slight color variations may occur.